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Plan limits

This page lists how much of everything each plan includes. The same tables are on freesbe.net/pricing/limits, which always shows the current numbers. Admins see their own workspace’s use of each one under Workspace settings → Billing → Usage.

Most of these numbers are set far above what a team of the plan’s size uses: they stop runaway scripts and integrations, not people. Freesbe can raise any of them for one workspace; email us if yours needs more.

What Free Business Corporate Enterprise
People in the workspace Up to 10 Up to 500 Up to 2,500 Unlimited
Message history 90 days Unlimited Unlimited Unlimited
File storage 5 GB 10 GB per person 20 GB per person Custom

On every plan, one file can be up to 50 MB and a message can have up to 10 files. A group DM has up to 9 people, including you. Each person can have 500 open to-dos and 100 scheduled messages.

What Free Business Corporate Enterprise
Group video hours 1:1 only 20 per person a month 40 per person a month Custom
Upcoming scheduled meetings – 2,000 10,000 50,000
Active guest links to recordings – 200 1,000 5,000
Booking links – 10 per person 10 per person 10 per person

Video hours are pooled across the workspace. A video hour is one person with video on in a group call for an hour; voice and 1:1 calls don’t count. On every plan, up to 20 people can be in a huddle or a meeting at once, and you can invite up to 50 people to one meeting.

AI is on every plan. See AI summaries, translations and writing help, Recordings, transcripts and notes and AI agents.

What Free Business Corporate Enterprise
AI requests a month 30 for the workspace 100 per person 300 per person No set limit
Transcripts and AI notes 3 a month 10 hours per person a month No set limit No set limit
AI agent connections (Claude, ChatGPT…) 5 per person 5 per person 10 per person 50 per person

Each summary, translation, suggested rewrite or photo touch-up is one AI request, pooled across the workspace. Transcripts count whether you record the call or only transcribe it. Admins can turn AI features off for the whole workspace in Admin settings.

What Free Business Corporate Enterprise
Channels (not archived, not DMs) 100 2,000 10,000 50,000
Canvases 50 5,000 25,000 100,000
Workflows 5 200 500 2,500
Custom apps 5 50 100 500
Slack-compatible incoming webhooks 1 100 500 2,500
Outgoing webhooks – 50 200 1,000
Sign in with Freesbe apps 2 20 50 250
News feeds 2 20 100 500

A dash means the plan doesn’t include the feature at all: outgoing webhooks need Business, for example.

The phone system is an add-on for any paid plan. It includes, for each person, pooled across the workspace:

What With the Phone system add-on
Phone minutes 1,000 per person a month
Texts 200 per person a month
Local numbers One per person

Local numbers past those are $5 a month each, and so are toll-free numbers. Buying a number needs the Phone system add-on and a one-time identity check. Numbers are billed until you release them.

The same on every plan, for each person, bot or API token:

What A minute
Sending messages 60
Adding reactions 120
Making channels, meetings, webhooks, apps and workflows 20
Uploading files 30
Searching 60

Workspaces that signed up on their own can also send 10,000 messages and make 200 channels, meetings and other things a day while they’re on Free or a trial.

  • Nothing you have is removed. At a count limit, like channels, you can’t add another until you’re under it, with a message such as This workspace has as many channels as its plan allows. Archiving a channel frees its place.
  • Allowances start again on the 1st. On paid plans, extra AI requests and video hours keep working and are added to your next bill; see Usage past what’s included.
  • Growing past your plan’s size doesn’t stop anything. We’ll get in touch about moving to the next plan.

Usage limits has more on what each limit does when it’s reached.