Integrations
New Relic issues, where your team already talks.
Freesbe's New Relic integration posts each alert issue into the channel you pick, as one card with its priority, title, the entities it's about, the condition that opened it and the policy. Acknowledging shows on the card, and it turns green with how long it was open when the issue closes. With a user key, anyone in the channel can acknowledge or resolve the issue from the card.
One card per issue, kept current
A webhook destination in a New Relic workflow, with the payload Freesbe gives you. Each issue is one card, from activated to closed.
- Severity from the issue's priority
- The entities, the condition and the policy
- Turns green with how long it was open, and a reply for people following it
Acknowledge and resolve, from the card
Give Freesbe your account ID and a user key, and Acknowledge and Resolve buttons appear on every open issue's card.
A live problems board and reports
One card at the top of the channel lists every issue open right now, worst first. Daily or weekly reports count issues by priority, the typical time to close and the noisiest conditions.
Questions
- Does it work with New Relic's EU region?
- Yes. Enter https://one.eu.newrelic.com as the address, and Freesbe calls the EU API.
- Can different issues go to different channels?
- Yes. Connect New Relic once per channel, and add each connection's destination to the workflows whose issues belong there.