# Freesbe

> Freesbe: Pass it on. Chat, calls and meetings, with AI built in. It is made for support and sales teams first: channels, DMs, threads, huddles and video calls, scheduled meetings with guest links, booking links, a phone line for every person, recordings with AI notes, AI summaries and translations, a punch clock, webhooks and an HTTP API. It runs in the browser and as a desktop app for macOS, Windows and Linux. Free: up to 10 people; Business is $4 per person a month; Corporate is $7 per person a month.

The full text of every guide and knowledge base article is in https://freesbe.net/llms-full.txt.

## Docs: Start here

- [Freesbe Docs](https://freesbe.net/docs/): Pass it on. Chat, calls and meetings, with AI built in. How to use Freesbe and how to run it for your support or sales team.
- [Getting started](https://freesbe.net/docs/getting-started/): Sign up your team or join a workspace, find your way around Freesbe and send your first message.
- [The desktop app](https://freesbe.net/docs/desktop-app/): Install Freesbe on macOS, Windows or Linux, get past the unsigned-app warnings, pin it to the taskbar or Dock, and use the tray, the taskbar and dock menu, open at login, notifications, updates and freesbe:// links.
- [The mobile app](https://freesbe.net/docs/mobile-app/): Freesbe on iPhone and Android, with channels, DMs, threads, Catch up, huddles, meetings, Activity, search, your status, push notifications, quiet mode, passkeys and more than one workspace.

## Docs: Everyday use

- [Channels, DMs and messages](https://freesbe.net/docs/channels-and-messages/): Create and join channels, send direct messages, reply in threads, react, mention people, share files, record audio and video clips and format text.
- [DMs, Activity and to-dos](https://freesbe.net/docs/getting-around/): Use the buttons on the left of the window to see every direct message, catch up on mentions and replies, keep a to-do list, and start anything from the + button.
- [Canvases](https://freesbe.net/docs/canvases/): Keep a shared document in every channel and DM, for notes, playbooks and FAQs, and edit it together with your team as you chat.
- [Search and shortcuts](https://freesbe.net/docs/search-and-shortcuts/): Search every message you can see, narrow it down with filters, ask Freesbe a question and get an answer with sources, jump to any conversation, and the keyboard shortcuts that save time.
- [Status and availability](https://freesbe.net/docs/status-and-availability/): Show when you're active or away, set a status with an emoji, connect your calendar, pause notifications, and know when someone won't see your DM yet.
- [Notifications](https://freesbe.net/docs/notifications/): Choose which messages notify you, turn on desktop notifications, pick sounds for channels and people, mute conversations, and how Freesbe picks one device to alert.
- [Huddles](https://freesbe.net/docs/huddles/): Start voice and video calls in any channel or DM, share your screen, record, and keep the call in view while you work.
- [Remote control](https://freesbe.net/docs/remote-control/): Take over a teammate's or customer's shared screen during a huddle or support session to fix things for them, with their permission every time.
- [Support sessions](https://freesbe.net/docs/support-sessions/): Help a customer from a one-hour link or a code they type in. They show their screen, and with the desktop app you can control it, with their permission every time.
- [Meetings](https://freesbe.net/docs/meetings/): Schedule calls with a link anyone can open in a browser, invite people outside your workspace, and let guests in from the lobby.
- [Recordings, transcripts and notes](https://freesbe.net/docs/recordings-and-notes/): Record or transcribe huddles and meetings, then read a transcript of who said what and AI notes with a summary, decisions and action items.
- [AI summaries, translations and writing help](https://freesbe.net/docs/ai-summaries/): Catch up on a busy channel or a long thread in a few lines, read any message in your own language, polish what you write before you send it, and plan your to-dos.
- [Booking links](https://freesbe.net/docs/booking-links/): Share one link, in your email signature or anywhere, and let people book a 15, 30 or 60 minute call with you when you're free.
- [Calendar app](https://freesbe.net/docs/calendar-app/): Get your day's agenda, a reminder with the join link before each meeting, and calendar invitations you can answer Yes, Maybe or No, all inside Freesbe. Works with Google Calendar, Outlook and Zoho Calendar.
- [Freesbe meetings in Outlook](https://freesbe.net/docs/outlook/): Add a Freesbe meeting to Outlook events instead of Teams, make it the default for every meeting, and roll it out to everyone from the Microsoft 365 admin center.
- [Freesbe meetings in Google Calendar](https://freesbe.net/docs/google-calendar/): Add a Freesbe meeting to Google Calendar events instead of Google Meet, install the Freesbe add-on, and make Freesbe the default for your organization.
- [Zoho Calendar](https://freesbe.net/docs/zoho-calendar/): Connect your Zoho Calendar to Freesbe to show teammates when you're busy, set "In a meeting" for you, and get a daily agenda, meeting reminders and invitations in Freesbe.
- [Workflows](https://freesbe.net/docs/workflows/): Automate routine work in Freesbe without code. Welcome new people, post reminders on a schedule, collect requests with forms, and start workflows from other apps with a webhook.
- [Punch clock](https://freesbe.net/docs/punch-clock/): Clock in, take breaks and clock out from Freesbe, fix your own timesheet, and how admins review hours, overtime and export CSV for payroll.
- [Phone](https://freesbe.net/docs/phone/): Make and take phone calls in Freesbe, get SIP credentials for your desk phone or softphone, use the phone in the top bar, and how admins turn on a phone system from Freesbe or connect a sip.io account.
- [Identity verification for phone numbers](https://freesbe.net/docs/phone-number-verification/): Why Freesbe verifies who you are before your workspace gets phone numbers, what it asks for, and how your information is used.

## Docs: Your account

- [Profile and preferences](https://freesbe.net/docs/profile-and-preferences/): Change your name, photo, title, work details (department, location, manager, phone, pronouns), time zone, theme, language, email address, microphone and speakers, camera background, and whether the desktop app opens at login.
- [Sign-in and security](https://freesbe.net/docs/sign-in-and-security/): Sign in with a password, an emailed code, Google, Microsoft or a passkey, add a second step, see where you're signed in, and keep your account safe.
- [Security activity](https://freesbe.net/docs/security-activity/): See every sign-in, failed attempt and change to how you sign in, with the browser and address it came from. Admins see their whole team's.
- [Delete your account](https://freesbe.net/docs/delete-account/): Delete your Freesbe account - what happens right away, the 30 days you can change your mind, what we delete and what stays in your workspaces.

## Docs: Admins

- [Workspaces and invites](https://freesbe.net/docs/workspaces-and-invites/): Create a workspace, invite your team by email or link, manage roles, and deactivate people who leave.
- [Plans](https://freesbe.net/docs/plans/): What comes with Free, Business, Corporate and Enterprise, how many people each plan is for, and which features need which plan.
- [Plan limits](https://freesbe.net/docs/plan-limits/): Every limit on Free, Business, Corporate and Enterprise in one place, from people and storage to video hours, AI requests, transcripts, channels, webhooks and the phone system add-on.
- [Billing](https://freesbe.net/docs/billing/): How admins pay for a plan, change it, buy add-ons, how usage past the plan is charged, how seats are counted, and where invoices are.
- [Close a workspace](https://freesbe.net/docs/close-workspace/): Close a workspace for good - when it stops working, the 30 days it stays read-only, how to reopen it, and what we delete and keep.
- [Account on hold, under review or suspended](https://freesbe.net/docs/account-status/): What it means when Freesbe's team holds your workspace - confirming who owns it, waiting for your documents, under review, or suspended - what still works, and how to reach us or appeal.
- [Guests](https://freesbe.net/docs/guests/): Invite people from outside your organization into a channel, approve them before they join, and what guests can and can't see.
- [Workspace settings](https://freesbe.net/docs/admin-settings/): A tour of the admin settings, grouped into General, People, Security & compliance, Calls & meetings, Phone, Integrations & apps and Billing - workspace name and logo, security (single sign-on, multi-factor authentication, remote control and file types), the audit log, who can edit and delete messages, recordings and AI notes, members, profile fields, invites, punch clock, webhooks, apps, the phone system, data exports, usage and a custom domain for your links.
- [Admin Center](https://freesbe.net/docs/admin-center/): Manage your workspace on a full screen at manage.freesbe.net - the same settings as Workspace settings in the app, with room for bigger jobs like the phone system, logs and integrations. For owners and admins.
- [Reports](https://freesbe.net/docs/reports/): See hours worked from the punch clock and how your call queues did in the Admin Center, filter by dates, people and queues, and download CSV.
- [Custom domains for booking, meeting and invite links](https://freesbe.net/docs/custom-domains/): Put everyone's booking links, guest meeting links and invite links on your company's own address, like meetme.acme.com/dana. Included with the Corporate and Enterprise plans.
- [Usage limits](https://freesbe.net/docs/usage-limits/): What each workspace's plan includes each month for video and storage, how many channels, canvases and other things it can have, where admins see what's used, and what happens at the limit.
- [Single sign-on](https://freesbe.net/docs/single-sign-on/): Require everyone in a workspace to sign in with Google or Microsoft, and what happens to people who signed in another way.
- [Multi-factor authentication](https://freesbe.net/docs/multi-factor-authentication/): Require everyone in a workspace to verify a second step when they sign in and when Freesbe starts, and set up a passkey or an authenticator app.
- [File types](https://freesbe.net/docs/file-types/): Choose which kinds of file members and guests can share. Freesbe checks every upload by its name and by what's inside, so a renamed program is caught too.
- [Data residency](https://freesbe.net/docs/data-residency/): Choose where your workspace's data is stored, guaranteed in the European Union or the United States, or close to your team in Asia-Pacific or Oceania, and see exactly what stays there.
- [Import from Slack](https://freesbe.net/docs/slack-import/): Move your team from Slack to Freesbe with its people, channels, DMs, messages, threads, reactions and files, and how people take over their imported accounts.
- [Export your data](https://freesbe.net/docs/export-data/): Download a workspace's messages and files as a zip in Slack's export format - who can export what, how the download is protected, and how long it's kept.
- [Customer inbox](https://freesbe.net/docs/customer-inbox/): Put a chat on your website and bring your support email, texts and WhatsApp messages into Freesbe. Every customer gets their own thread in a channel, with hand-off, internal notes, saved replies and AI suggested answers.
- [Payment alerts](https://freesbe.net/docs/payment-alerts/): Post deposits, payments, payouts and balances from Mercury, Stripe and Airwallex into a Freesbe channel, as they happen.
- [Kraken](https://freesbe.net/docs/kraken/): Post deposits, withdrawals, trades and balance alerts from a Kraken account into a Freesbe channel, with a read-only API key.
- [Crypto wallets](https://freesbe.net/docs/crypto-wallets/): Post money in and out of your company's crypto wallets on Bitcoin, Ethereum and other EVM chains, Solana and Tron into a Freesbe channel. Only the public address is needed.
- [Zoho Books and Zoho Invoice](https://freesbe.net/docs/zoho-books/): Connect Zoho Books or Zoho Invoice to Freesbe to post invoices sent, payments received, invoices paid and overdue invoices into channels, and preview invoice links.
- [HubSpot](https://freesbe.net/docs/hubspot/): Connect HubSpot to Freesbe to post deal and contact alerts into channels, preview HubSpot links, look people up with /hubspot and log messages to a contact's timeline.
- [Salesforce](https://freesbe.net/docs/salesforce/): Connect Salesforce to Freesbe to post opportunity, lead and case alerts into channels, preview Salesforce links, look records up with /salesforce and log messages to a contact or lead as tasks.
- [Pipedrive](https://freesbe.net/docs/pipedrive/): Connect Pipedrive to Freesbe to post deal and lead alerts into channels as they happen, preview Pipedrive links, look records up with /pipedrive and add messages to a person as notes.
- [Zoho CRM](https://freesbe.net/docs/zoho-crm/): Connect Zoho CRM to Freesbe to post deal, lead and contact alerts into channels as they happen, preview Zoho CRM links, look records up with /zoho and log messages to a contact or lead as notes.
- [Zendesk](https://freesbe.net/docs/zendesk/): Post Zendesk tickets into Freesbe channels, show ticket links as cards, and turn any message into a ticket.
- [Zoho Desk](https://freesbe.net/docs/zoho-desk/): Connect Zoho Desk to Freesbe to post ticket alerts into channels as they happen, preview Zoho Desk ticket links and turn any message into a ticket.
- [Freshdesk](https://freesbe.net/docs/freshdesk/): Post Freshdesk tickets into Freesbe channels, show ticket links as cards, look tickets up with /freshdesk, and turn any message into a ticket or a note.
- [Zoho Recruit](https://freesbe.net/docs/zoho-recruit/): Connect Zoho Recruit to Freesbe to post new candidates, status changes, hires, new job openings and scheduled interviews into channels as they happen, and preview Zoho Recruit links.
- [Zabbix](https://freesbe.net/docs/zabbix/): Connect Zabbix to Freesbe to post problems into a channel as cards that stay up to date, pin a live problems board, ask about hosts with /zabbix, get daily or weekly reports, and acknowledge or close problems from the card.
- [Grafana and Alertmanager](https://freesbe.net/docs/grafana/): Connect Grafana alerting or Prometheus Alertmanager to Freesbe to post alerts into a channel as cards that turn green when resolved, pin a live problems board, get daily or weekly reports, and silence alerts from the card.
- [PagerDuty](https://freesbe.net/docs/pagerduty/): Connect PagerDuty to Freesbe to post incidents into a channel as cards that keep up with PagerDuty, acknowledge and resolve them from the card, pin a live problems board and get daily or weekly reports.
- [Opsgenie](https://freesbe.net/docs/opsgenie/): Connect Opsgenie to Freesbe to post alerts into a channel as cards that keep up with Opsgenie, acknowledge and close them from the card, pin a live problems board and get daily or weekly reports.
- [Datadog](https://freesbe.net/docs/datadog/): Connect Datadog to Freesbe to post monitor alerts into a channel as cards that turn green when the monitor recovers, mute a monitor for an hour from the card, pin a live problems board and get daily or weekly reports.
- [News feeds (RSS)](https://freesbe.net/docs/rss-feeds/): Post new articles from blogs, news sites, status pages and release notes into a Freesbe channel with RSS, Atom and JSON feeds.
- [GitHub](https://freesbe.net/docs/github/): Install the Freesbe app on your GitHub organization to post pull requests, issues, releases and deployments into channels as cards that stay up to date, preview GitHub links, subscribe channels with /github, and open issues from any message.
- [Jira](https://freesbe.net/docs/jira/): Connect your Jira Cloud site to post new issues and their moves into channels as cards that stay up to date, move and comment on issues from the card, preview Jira links, subscribe channels with /jira, and create issues from any message.
- [GitLab](https://freesbe.net/docs/gitlab/): Connect GitLab.com or your own GitLab server to post merge requests, issues, pipelines and deployments into channels as cards that stay up to date, preview GitLab links, subscribe channels with /gitlab, and open issues from any message.
- [Sentry](https://freesbe.net/docs/sentry/): Connect Sentry to Freesbe to post issues and alerts into a channel as cards that turn green when they're resolved, resolve or archive an issue from the card, pin a live problems board and get daily or weekly reports.
- [Better Stack](https://freesbe.net/docs/better-stack/): Connect Better Stack to Freesbe to post uptime incidents into a channel as cards that turn green when the monitor is back up, acknowledge and resolve them from the card, pin a live problems board and get daily or weekly reports.
- [New Relic](https://freesbe.net/docs/new-relic/): Connect New Relic to Freesbe to post alert issues into a channel as cards that turn green when they close, acknowledge and resolve them from the card, pin a live problems board and get daily or weekly reports.
- [Uptime Kuma](https://freesbe.net/docs/uptime-kuma/): Connect Uptime Kuma to Freesbe to post monitors that go down into a channel as cards that turn green when they're back up, pin a live problems board and get daily or weekly reports.
- [UptimeRobot](https://freesbe.net/docs/uptimerobot/): Connect UptimeRobot to Freesbe to post monitors that go down into a channel as cards that turn green when they're back up, pin a live problems board and get daily or weekly reports.

## Docs: Developers

- [Apps](https://freesbe.net/docs/apps/): Connect your own tools to Freesbe with apps. Each app gets a bot that posts as itself and a token that can only do what its scopes allow. Apps take Slack app manifests.
- [Zapier, Make, n8n and Zoho Flow](https://freesbe.net/docs/automation/): Start Zaps, Make scenarios, n8n workflows and Zoho Flow flows when something happens in Freesbe, and let them post messages, react and make channels.
- [Sign in with Freesbe](https://freesbe.net/docs/sign-in-with-freesbe/): Let your team sign in to your own tools (a dashboard, a wiki, an internal admin) with their Freesbe account. Standard OpenID Connect, with your workspace's sign-in rules and phone approval built in.
- [AI agents](https://freesbe.net/docs/ai-agents/): Connect Claude, ChatGPT, your code editor or any other AI tool to Freesbe. It acts for you, as itself, with only what you allow, and admins decide who can connect what.
- [API and webhooks](https://freesbe.net/docs/api-and-webhooks/): Post messages from other tools with incoming webhooks, get events with signed outgoing webhooks, and script Freesbe with the REST API.

## Docs: Help

- [Getting help](https://freesbe.net/docs/getting-help/): Find the right guide from inside Freesbe, look up keyboard shortcuts, see what's new and contact support.
- [What's new](https://freesbe.net/docs/whats-new/): The latest changes to Freesbe, newest first.
- [Troubleshooting](https://freesbe.net/docs/troubleshooting/): Fixes for common problems - sign-in, missing notifications, microphone and camera, desktop app warnings, invites and emails. Each one has its own article in the knowledge base.

## Knowledge base: Troubleshooting

- [A message shows on one device but not another](https://freesbe.net/knowledge/message-missing-on-another-device/): A message you can see on your computer is missing on your phone or another window. Freesbe fills it in when it reconnects; a reload fixes it at once.
- [Emails from Freesbe don't arrive](https://freesbe.net/knowledge/emails-not-arriving/): Invites, sign-in codes or meeting emails never show up. Check spam and filters, allow mail.freesbe.net, and know the invite limits.
- [Freesbe is out of date](https://freesbe.net/knowledge/app-out-of-date/): A teammate sees a feature you don't. How Freesbe updates itself, and how to get the latest version right away in the browser and the desktop app.
- [Freesbe isn't loading or something stopped working](https://freesbe.net/knowledge/freesbe-isnt-working/): The app won't open, messages don't send, or calls drop for everyone. How to tell whether it's Freesbe or your connection, and where we post what's going on.
- [Freesbe says "Something went wrong"](https://freesbe.net/knowledge/something-went-wrong/): Freesbe shows an error screen instead of your workspace. Reload, clear the saved data on this device, and send the error details to support.
- [Freshdesk alerts aren't posting](https://freesbe.net/knowledge/freshdesk-alerts-not-posting/): Tickets change in Freshdesk but nothing shows up in the channel. Check the two automation rules, the alert's filters and the API key.
- [I can't sign in](https://freesbe.net/knowledge/cant-sign-in/): Forgot your password, no sign-in code arrived, or Freesbe asks for single sign-on or an invite. What each message means and how to get in.
- [I'm not getting notifications](https://freesbe.net/knowledge/not-getting-notifications/): Desktop or phone notifications don't arrive for new messages. Check Freesbe's settings, your browser and computer, paused or muted conversations, and which device alerts you.
- [My invite link doesn't work](https://freesbe.net/knowledge/invite-link-not-working/): The message This invite is no longer valid means the invite expired, was revoked or was used up. How to get a new one, and how admins can check.
- [My phone won't register](https://freesbe.net/knowledge/phone-wont-register/): A desk phone or softphone won't register with your Freesbe phone line. Check the SIP details, Test mode and your phone password.
- [People can't hear me, or I can't hear them](https://freesbe.net/knowledge/cant-hear-or-be-heard/): Fix microphone, speaker and connection problems in huddles and meetings, from device permissions to strict office networks, and how to send call details to support.
- [Pipedrive alerts aren't posting](https://freesbe.net/knowledge/pipedrive-alerts-not-posting/): Deals or leads change in Pipedrive but nothing shows up in the channel. Check who connected Pipedrive, the alert's filters and what Pipedrive lets them see.
- [Salesforce alerts aren't posting](https://freesbe.net/knowledge/salesforce-alerts-not-posting/): Opportunities, leads or cases change in Salesforce but nothing shows up in the channel. Check the connection, the alert's filters, timing and who connected Salesforce.
- [Salesforce won't connect](https://freesbe.net/knowledge/salesforce-wont-connect/): Connect Salesforce is greyed out, Salesforce refuses Freesbe, or you come back to an error. Check the plan, your role, your org's app rules and the sandbox setting.
- [The Mac app "can't be opened"](https://freesbe.net/knowledge/mac-app-cant-be-opened/): macOS says Freesbe can't be opened or can't be checked for malicious software. Allow it once in Privacy & Security.
- [The web chat doesn't show on your website](https://freesbe.net/knowledge/web-chat-not-showing/): You added the snippet but no chat button appears, or visitors see "This chat isn't taking messages right now". Check the snippet, the websites list and whether the chat is on.
- [Windows says "Windows protected your PC"](https://freesbe.net/knowledge/windows-protected-your-pc/): The Freesbe installer shows a SmartScreen warning the first time. Click More info, then Run anyway.
- [Zabbix problems aren't posting](https://freesbe.net/knowledge/zabbix-problems-not-posting/): Zabbix has problems but nothing shows up in the Freesbe channel, cards don't turn green, or the Acknowledge button fails. Check the media, the action and the token.
- [Zoho Books alerts aren't posting](https://freesbe.net/knowledge/zoho-books-alerts-not-posting/): A payment or invoice shows in Zoho Books or Zoho Invoice but not in the channel. Check the connection, the alert's kinds and smallest amount, the timing and the channel.
- [Zoho Calendar won't connect](https://freesbe.net/knowledge/zoho-calendar-wont-connect/): You come back from Zoho with an error, Freesbe asks you to connect again, or your busy times don't show. Check your Zoho account, its data center and Connected Apps.
- [Zoho CRM alerts aren't posting](https://freesbe.net/knowledge/zoho-crm-alerts-not-posting/): Deals, leads or contacts change in Zoho CRM but nothing shows up in the channel. Check the connection, the alert's filters and who connected Zoho CRM.
- [Zoho CRM won't connect](https://freesbe.net/knowledge/zoho-crm-wont-connect/): Zoho refuses Freesbe, you sign in to the wrong account, or you come back to an error. Check your role, your Zoho account and the organization you picked.
- [Zoho Desk alerts aren't posting](https://freesbe.net/knowledge/zoho-desk-alerts-not-posting/): Tickets change in Zoho Desk but nothing shows up in the channel. Check who connected Zoho Desk, the webhook, the alert's filters and the channel.
- [Zoho Recruit alerts aren't posting](https://freesbe.net/knowledge/zoho-recruit-alerts-not-posting/): Candidates, job openings or interviews change in Zoho Recruit but nothing shows up in the channel. Check the connection, the alert's kinds and who connected Zoho Recruit.

## Knowledge base: How-to

- [Add Freesbe meetings to Outlook for everyone](https://freesbe.net/knowledge/add-freesbe-to-outlook/): Roll out the Freesbe add-in from the Microsoft 365 admin center, so everyone can add a Freesbe meeting to Outlook events instead of Teams, and make it the default.
- [Answer texts to your Freesbe number](https://freesbe.net/knowledge/answer-texts-in-freesbe/): Bring texts to one of your Freesbe phone numbers into a channel and answer them as a team. Try it first in test mode with a made-up text, then go live. Set up in Workspace settings, Phone, Messaging.
- [Answer WhatsApp messages in Freesbe](https://freesbe.net/knowledge/answer-whatsapp-in-freesbe/): Bring messages to your WhatsApp Business number into a channel and answer them as a team. Try it first in test mode, then connect your WhatsApp Business account. Set up in Workspace settings, Phone, Messaging.
- [Ask Zabbix about your servers and get weekly reports](https://freesbe.net/knowledge/ask-zabbix-about-your-servers/): How the team uses the live problems board, /zabbix and scheduled reports to see what's down, check a host, and review the week without opening Zabbix.
- [Bring your support email into Freesbe](https://freesbe.net/knowledge/bring-support-email-into-freesbe/): Forward support@ to Freesbe and answer customer emails from a channel, with hand-off, internal notes, saved replies and AI suggested answers. Set up in Integrations, Customer inbox.
- [Connect Freesbe to Make](https://freesbe.net/knowledge/connect-make/): Use Freesbe in Make scenarios, as a trigger or an action. Make an API key in Freesbe, add a Freesbe module in Make and create a connection with the key.
- [Connect Freesbe to n8n](https://freesbe.net/knowledge/connect-n8n/): Use Freesbe in n8n workflows on n8n's cloud or your own server. Install the Freesbe community node, then add a Freesbe API credential with a key from Freesbe.
- [Connect Freesbe to Zapier](https://freesbe.net/knowledge/connect-zapier/): Start Zaps when something happens in Freesbe, and let Zaps post messages, send DMs, react and make channels. Make an API key in Freesbe and paste it into Zapier.
- [Connect Freesbe to Zoho Flow](https://freesbe.net/knowledge/connect-zoho-flow/): Use Freesbe in Zoho Flow, as a trigger or an action, to link it with Zoho CRM, Zoho Books, Zoho People and hundreds of other apps. Make an API key in Freesbe and connect it in Zoho Flow.
- [Connect Freshdesk to Freesbe](https://freesbe.net/knowledge/connect-freshdesk/): Post Freshdesk tickets into channels, show ticket links as cards and look tickets up with /freshdesk. Connect with an API key, add two automation rules in Freshdesk, then add alerts per channel.
- [Connect GitHub and subscribe your team's channels](https://freesbe.net/knowledge/connect-github/): Step by step for admins - install the Freesbe app on your GitHub organization, pick its repositories, and send each repository's pull requests, issues and deploys to the right channel.
- [Connect GitLab and subscribe your team's channels](https://freesbe.net/knowledge/connect-gitlab/): Step by step for admins - connect GitLab.com or your own GitLab server, then send each project's merge requests, pipelines and deploys to the right channel.
- [Connect Google Calendar or Outlook](https://freesbe.net/knowledge/connect-your-calendar/): Connect your Google or Microsoft 365 (Outlook) calendar to show when you're busy, set "In a meeting" for you, and get a daily agenda, reminders and invitations in Freesbe.
- [Connect HubSpot to Freesbe](https://freesbe.net/knowledge/connect-hubspot/): Post HubSpot deals and new contacts into channels, preview HubSpot links, search with /hubspot and log messages to a contact's timeline. Connect in Integrations, CRM.
- [Connect Jira and send each project to the right channel](https://freesbe.net/knowledge/connect-jira/): Step by step for admins - connect your Jira Cloud site, then send each project's new issues and moves to the channel that works on them.
- [Connect Pipedrive to Freesbe](https://freesbe.net/knowledge/connect-pipedrive/): Post Pipedrive deals and new leads into channels, preview Pipedrive links, search with /pipedrive and add messages to a person as notes. Connect in Integrations, CRM.
- [Connect your own tool with an app](https://freesbe.net/knowledge/build-an-app/): Make a Freesbe app so your own tool or script can post, read and react as a bot, get events and add slash commands. Or bring a Slack app across by pasting its manifest.
- [Connect Zendesk to Freesbe](https://freesbe.net/knowledge/connect-zendesk/): Post Zendesk tickets into channels, show ticket links as cards, and turn any message into a ticket. Sign in with Zendesk as an admin, then add alerts per channel.
- [Connect Zoho Calendar](https://freesbe.net/knowledge/connect-zoho-calendar/): Connect your Zoho Calendar to show teammates when you're busy, set "In a meeting" for you, and get a daily agenda, reminders and invitations in Freesbe, in any Zoho data center.
- [Follow industry news in a channel](https://freesbe.net/knowledge/follow-industry-news-in-a-channel/): Step by step for admins - add news sites, partners' status pages and release notes as RSS feeds, send each to the right channel, and keep busy feeds quiet with keywords.
- [Make Freesbe your Google Calendar meeting](https://freesbe.net/knowledge/make-freesbe-your-google-calendar-meeting/): Add a Freesbe meeting to Google Calendar events instead of Google Meet, and what it takes to make it the default.
- [Make Freesbe your Outlook meeting](https://freesbe.net/knowledge/make-freesbe-your-outlook-meeting/): Add a Freesbe meeting to Outlook events instead of Teams, and make it the default so every new event gets one.
- [Post Airwallex payments into a channel](https://freesbe.net/knowledge/connect-airwallex/): Send Airwallex deposits, payments received, transfers and refunds into a Freesbe channel. Add Freesbe's URL as an Airwallex webhook and paste its secret back.
- [Post Better Stack incidents to a channel](https://freesbe.net/knowledge/post-better-stack-incidents-to-a-channel/): Step by step for admins - add a Freesbe webhook in Better Stack, so each uptime incident posts a card, and let the team acknowledge and resolve incidents from the card.
- [Post into a channel from another tool](https://freesbe.net/knowledge/set-up-an-incoming-webhook/): Make an incoming webhook to post alerts, deploys and form submissions into a Freesbe channel. It takes Slack and Microsoft Teams webhook messages, so most tools just need the new URL.
- [Post Mercury payments into a channel](https://freesbe.net/knowledge/connect-mercury/): Connect your Mercury bank account so deposits, payments and balance changes post into a Freesbe channel. Make a token, paste it, then delete the token.
- [Post New Relic issues to a channel](https://freesbe.net/knowledge/post-new-relic-issues-to-a-channel/): Step by step for admins - add a Freesbe webhook destination in New Relic, use it in a workflow with Freesbe's payload, and let the team acknowledge and resolve issues from the card.
- [Post Opsgenie alerts to a channel](https://freesbe.net/knowledge/post-opsgenie-alerts-to-a-channel/): Step by step for admins - connect Opsgenie with a Webhook integration, send each team's alerts to its own channel, and let people acknowledge and close alerts from the card.
- [Post PagerDuty incidents to a channel](https://freesbe.net/knowledge/post-pagerduty-incidents-to-a-channel/): Step by step for admins - connect PagerDuty, send each service's incidents to the right channel, and let the team acknowledge and resolve them from the card as themselves.
- [Post Sentry issues to a channel](https://freesbe.net/knowledge/post-sentry-issues-to-a-channel/): Step by step for admins - make a Freesbe internal integration in Sentry, pick the issues and alerts that post, and let the team resolve or archive an issue from the card.
- [Post Stripe payments into a channel](https://freesbe.net/knowledge/connect-stripe/): Send your Stripe payments, payouts, refunds and disputes into a Freesbe channel. Give Stripe Freesbe's endpoint URL, then paste Stripe's signing secret back.
- [Post Uptime Kuma and UptimeRobot alerts to a channel](https://freesbe.net/knowledge/post-uptime-monitor-alerts-to-a-channel/): Step by step for admins - send down and up alerts from Uptime Kuma or UptimeRobot to a Freesbe channel, one card per outage that turns green when the monitor is back up.
- [Put a chat on your website](https://freesbe.net/knowledge/set-up-web-chat/): Add a chat button to your website and answer visitors from a Freesbe channel, with hand-off, internal notes, saved replies and AI suggested answers. Set up in Integrations, Customer inbox.
- [Roll out Freesbe to your team](https://freesbe.net/knowledge/roll-out-freesbe-to-your-team/): A step-by-step plan for admins moving a team to Freesbe - set up the workspace, bring your Slack history, invite people with the apps, and set up channels and calls before day one.
- [Send a WhatsApp template](https://freesbe.net/knowledge/send-a-whatsapp-template/): Reach a WhatsApp customer more than 24 hours after their last message, or write to someone first, with a template Meta approved. Make templates in Phone, Messaging.
- [Send Alertmanager alerts to a channel](https://freesbe.net/knowledge/send-alertmanager-alerts-to-a-channel/): Step by step for admins - add Freesbe as a webhook receiver in Prometheus Alertmanager, route each team's alerts to its own channel, and optionally turn on the Silence button.
- [Send Datadog alerts to a channel](https://freesbe.net/knowledge/send-datadog-alerts-to-a-channel/): Step by step for admins - add a Freesbe webhook in Datadog, mention it in the monitors that should post, and let the team mute a monitor for an hour from the card.
- [Send Freesbe events to your server](https://freesbe.net/knowledge/set-up-an-outgoing-webhook/): Make an outgoing webhook so your own server gets a signed POST when messages, channels, people, meetings or the punch clock change. Pick the events, then check each signature.
- [Send GitLab notifications to a channel](https://freesbe.net/knowledge/send-gitlab-notifications-to-a-channel/): Post GitLab pipelines, merge requests, issues and deploys into a Freesbe channel with GitLab's Slack notifications setting and a Freesbe incoming webhook.
- [Send Grafana alerts to a channel](https://freesbe.net/knowledge/send-grafana-alerts-to-a-channel/): Step by step for admins - connect Grafana alerting, route the right alerts to the right channel, and let the team silence an alert for an hour from the card.
- [Set up Kraken alerts for your finance team](https://freesbe.net/knowledge/set-up-kraken-alerts-for-your-finance-team/): Step by step for admins - make a read-only Kraken API key, post deposits, withdrawals and trades into a private finance channel, and add balance alerts and a daily summary.
- [Set up Salesforce for your sales team](https://freesbe.net/knowledge/set-up-salesforce-for-your-sales-team/): Step by step for admins - connect your Salesforce org, send opportunity, lead and case alerts to the right channels, and show your team /salesforce and Log to Salesforce.
- [Set up Zabbix alerts for your ops team](https://freesbe.net/knowledge/set-up-zabbix-alerts-for-your-ops-team/): Step by step for admins - connect Zabbix, send problems to the right channel at the right severity, and let the team acknowledge and close them from the card.
- [Set up Zoho Books alerts for your finance team](https://freesbe.net/knowledge/set-up-zoho-books-for-your-finance-team/): Step by step for admins - connect Zoho Books or Zoho Invoice, send payment and overdue invoice alerts to the right channels, and share invoice links with previews.
- [Set up Zoho CRM for your sales team](https://freesbe.net/knowledge/set-up-zoho-crm-for-your-sales-team/): Step by step for admins - connect your Zoho CRM organization, send deal, lead and contact alerts to the right channels, and show your team /zoho and Log to Zoho CRM.
- [Set up Zoho Desk for your support team](https://freesbe.net/knowledge/set-up-zoho-desk-for-your-support-team/): Step by step for admins - connect your Zoho Desk help desk, send ticket alerts to the right channels, and show your team Create Zoho Desk ticket.
- [Set up Zoho Recruit for your hiring team](https://freesbe.net/knowledge/set-up-zoho-recruit-for-your-hiring-team/): Step by step for admins - connect your Zoho Recruit organization, send candidate, hire and interview alerts to the right channels, and keep candidate details where they belong.
- [Watch your company's crypto wallets in a channel](https://freesbe.net/knowledge/watch-company-crypto-wallets-in-a-channel/): Step by step for admins - add your Bitcoin, Ethereum, Solana and Tron wallets by their public address, post payments into a private finance channel, and add balance alerts and a daily summary.

## Knowledge base: Best practices

- [Keep notifications under control](https://freesbe.net/knowledge/keep-notifications-under-control/): Hear about what matters and nothing else - per-channel settings, sounds for the people and channels you care about, pausing, and which device alerts you.
- [Run meetings with AI notes](https://freesbe.net/knowledge/run-meetings-with-ai-notes/): Get a summary, decisions and action items from every customer call and team meeting - schedule well, record or transcribe, share notes with guests, and set the right workspace rules.
- [Secure your workspace](https://freesbe.net/knowledge/secure-your-workspace/): A checklist for admins - require single sign-on or a second step, decide which files people and guests can share, keep guests in their channels, and review sessions and remote control.

## Knowledge base: Explainers

- [Which integration should I use?](https://freesbe.net/knowledge/choose-an-integration/): The ways to connect Freesbe to your other tools, side by side - built-in integrations, Zapier, Make, n8n and Zoho Flow, incoming and outgoing webhooks, apps and the API - and when to pick each.

## Site

- [Home](https://freesbe.net/): What Freesbe does, feature by feature.
- [Pricing](https://freesbe.net/pricing/): Free, Business, Corporate and Enterprise plans, what each includes, and add-ons.
- [Plan limits](https://freesbe.net/pricing/limits/): Every limit on each plan: people, storage, video, AI requests, transcripts and counts.
- [Security](https://freesbe.net/security/): How Freesbe protects your data, certifications and responsible disclosure.
- [Download](https://freesbe.net/download/): The desktop app for macOS, Windows and Linux.
- [API reference](https://freesbe.net/docs/api/): Every HTTP endpoint at api.freesbe.net, tokens and webhooks.
- [About](https://freesbe.net/about/): Freesbe at a glance: who makes it, plans, platforms and languages.
- [Contact](https://freesbe.net/contact/): Sales, support, security and legal email addresses.
- [Knowledge base](https://freesbe.net/knowledge/): Troubleshooting, how-tos and best practices that go beyond a single feature.
- [Features](https://freesbe.net/features/): Every feature, grouped by theme, with a link to its help guide.
- [Compare](https://freesbe.net/compare/): How Freesbe compares with Slack and Microsoft Teams.
- [Integrations](https://freesbe.net/integrations/): Every integration by category: customer inbox, CRM, support, finance, calendars, automation, recruiting, phone, AI agents, webhooks and the REST API, with plans and how-tos.
- [Team chat](https://freesbe.net/features/chat/): Freesbe team chat: public and private channels, DMs, threads, reactions, search and guests from other companies, on the web, desktop and phone. Free for up to 10 people.
- [Huddles and video calls](https://freesbe.net/features/calls/): Start a voice or video huddle in any Freesbe channel or DM. Share your screen, record the call, let others control a shared screen, and keep chatting while the call stays in view.
- [Meetings and guest links](https://freesbe.net/features/meetings/): Schedule Freesbe meetings with a link anyone can open in a browser, email calendar invites, let guests in from a waiting room, and share booking links so people pick a free slot.
- [Business phone system](https://freesbe.net/features/phone/): Connect your sip.io phone system to Freesbe once and every person gets SIP credentials for a desk phone or softphone, plus a dialpad in the app, alongside chat and video.
- [Import from Slack](https://freesbe.net/features/slack-import/): Move your team from Slack to Freesbe: upload a Slack export and bring over people, channels, DMs, messages, threads, reactions and files. Slack-format incoming webhooks keep your integrations working.
- [For customer support](https://freesbe.net/solutions/customer-support/): Freesbe for customer support teams: start a support session from a link or a code, see and control the customer's screen with their permission, bring clients into shared channels, and give every agent a phone line.
- [For sales teams](https://freesbe.net/solutions/sales/): Freesbe for sales teams: booking links prospects can book from, branded meeting links that open in any browser, shared channels with customers, and a phone line for every rep, in one app.
- [Slack alternative](https://freesbe.net/alternatives/slack/): Freesbe is a Slack alternative with channels, threads, huddles, guest meeting links and a phone line per person. Business is $4 per person a month, against $7.25 for Slack Pro (both billed yearly).
- [Microsoft Teams alternative](https://freesbe.net/alternatives/microsoft-teams/): Freesbe is a Microsoft Teams alternative for teams that want chat, huddles, guest meeting links and a phone line in one light app, from $4 per person a month, without a Microsoft 365 subscription.
- [Google Workspace](https://freesbe.net/integrations/google-workspace/): Use Freesbe with Google Workspace: sign in with Google, require Google sign-in for the whole workspace, and connect Google Calendar for busy times, meeting scheduling and an automatic In a meeting status.
- [Microsoft 365](https://freesbe.net/integrations/microsoft-365/): Use Freesbe with Microsoft 365: sign in with a Microsoft work account, require Microsoft sign-in for the whole workspace, and connect your Outlook calendar for busy times and an automatic In a meeting status.
- [Webhooks and API](https://freesbe.net/integrations/webhooks/): Post alerts and deploys into Freesbe channels with Slack-compatible incoming webhooks, get signed outgoing webhooks for messages and members, and script anything with the REST API.
- [HubSpot](https://freesbe.net/integrations/hubspot/): Connect HubSpot to Freesbe: post new deals, stage changes, won and lost deals and new contacts into channels, preview HubSpot links, look people up with /hubspot and log any message to a contact's timeline.
- [Salesforce](https://freesbe.net/integrations/salesforce/): Connect Salesforce to Freesbe: post new opportunities, stage changes, won and lost opportunities, new leads and new cases into channels, preview Salesforce links, look records up with /salesforce and log any message to a contact or lead.
- [Pipedrive](https://freesbe.net/integrations/pipedrive/): Connect Pipedrive to Freesbe: post new deals, stage changes, won and lost deals and new leads into channels as they happen, preview Pipedrive links, look records up with /pipedrive and add any message to a person as a note.
- [Zoho CRM](https://freesbe.net/integrations/zoho-crm/): Connect Zoho CRM to Freesbe: post new deals, stage changes, won and lost deals, new leads and new contacts into channels as they happen, preview Zoho CRM links, look records up with /zoho and log any message to a contact or lead.
- [Zendesk](https://freesbe.net/integrations/zendesk/): Connect Zendesk to Freesbe: post new tickets, status changes, public replies and assignee changes into channels, show ticket links as cards, and turn any message into a ticket.
- [Freshdesk](https://freesbe.net/integrations/freshdesk/): Connect Freshdesk to Freesbe: post new tickets, status changes, replies, priority and agent changes into channels, show ticket links as cards, look tickets up with /freshdesk, and turn any message into a ticket or a private note.
- [Zoho Desk](https://freesbe.net/integrations/zoho-desk/): Connect Zoho Desk to Freesbe: post new tickets, status changes, customer replies, and priority and assignment changes into channels as they happen, preview ticket links, and turn any message into a ticket.
- [Zapier, Make, n8n and Zoho Flow](https://freesbe.net/integrations/zapier-make-n8n/): Connect Freesbe to thousands of apps with Zapier, Make, n8n and Zoho Flow: start flows on new messages, mentions, reactions, files, people and recordings, and post messages, react and make channels from them.
- [Payment alerts](https://freesbe.net/integrations/payment-alerts/): Post deposits, payments, payouts, refunds and balances from Mercury, Stripe and Airwallex into a Freesbe channel the moment money moves.
- [Zoho Books](https://freesbe.net/integrations/zoho-books/): Connect Zoho Books or Zoho Invoice to Freesbe: post invoices sent, payments received, invoices paid in full and overdue invoices into channels, and preview invoice links.
- [Calendar app](https://freesbe.net/integrations/calendar-app/): Bring Google Calendar, Outlook or Zoho Calendar into Freesbe: a morning agenda with Join buttons, a reminder before each meeting, and invitations you answer Yes, Maybe or No without leaving the app.
- [AI agents](https://freesbe.net/integrations/ai-agents/): Connect Claude, ChatGPT, Cursor, VS Code or your own agent to Freesbe over MCP. It acts as its own bot with only what you allow, and admins decide who can connect what.
- [Zoho Recruit](https://freesbe.net/integrations/zoho-recruit/): Connect Zoho Recruit to Freesbe: post new candidates, status changes, hires, new job openings and scheduled interviews into channels as they happen, and preview Zoho Recruit links.
- [Zabbix](https://freesbe.net/integrations/zabbix/): Connect Zabbix to Freesbe: post problems into a channel as cards that stay up to date, pin a live problems board, ask about hosts with /zabbix, get daily or weekly reports, and acknowledge or close problems from the card.
- [Grafana](https://freesbe.net/integrations/grafana/): Connect Grafana alerting to Freesbe: post each alert into a channel as a card that turns green when it resolves, pin a live problems board, get daily or weekly reports, and silence alerts for an hour from the card.
- [Prometheus Alertmanager](https://freesbe.net/integrations/alertmanager/): Connect Prometheus Alertmanager to Freesbe: post each alert into a channel as a card that turns green when it resolves, pin a live problems board, get daily or weekly reports, and silence alerts for an hour from the card.
- [PagerDuty](https://freesbe.net/integrations/pagerduty/): Connect PagerDuty to Freesbe: post each incident into a channel as a card that keeps up with PagerDuty, acknowledge and resolve it from the card as yourself, pin a live problems board and get daily or weekly reports.
- [Opsgenie](https://freesbe.net/integrations/opsgenie/): Connect Opsgenie to Freesbe: post each alert into a channel as a card that keeps up with Opsgenie, acknowledge and close it from the card, pin a live problems board and get daily or weekly reports.
- [Datadog](https://freesbe.net/integrations/datadog/): Connect Datadog to Freesbe: post each monitor alert into a channel as a card that turns green when the monitor recovers, mute the monitor for an hour from the card, pin a live problems board and get daily or weekly reports.
- [Sentry](https://freesbe.net/integrations/sentry/): Connect Sentry to Freesbe: post each issue and alert into a channel as a card that turns green when it's resolved, resolve or archive the issue from the card, pin a live problems board and get daily or weekly reports.
- [Better Stack](https://freesbe.net/integrations/better-stack/): Connect Better Stack to Freesbe: post each uptime incident into a channel as a card that turns green when the monitor is back up, acknowledge and resolve it from the card, pin a live problems board and get daily or weekly reports.
- [New Relic](https://freesbe.net/integrations/new-relic/): Connect New Relic to Freesbe: post each alert issue into a channel as a card that turns green when it closes, acknowledge and resolve it from the card, pin a live problems board and get daily or weekly reports.
- [Uptime Kuma](https://freesbe.net/integrations/uptime-kuma/): Connect Uptime Kuma to Freesbe: post each monitor that goes down into a channel as a card that turns green when it's back up, pin a live problems board and get daily or weekly reports.
- [UptimeRobot](https://freesbe.net/integrations/uptimerobot/): Connect UptimeRobot to Freesbe: post each monitor that goes down into a channel as a card that turns green when it's back up, pin a live problems board and get daily or weekly reports.
- [Privacy policy](https://freesbe.net/privacy/): What we collect and why.
- [Terms of service](https://freesbe.net/terms/): The agreement for using Freesbe.